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iPECS-MG Training – CO Line Feature

Power Point presentation for CO Line Feature of LG-Ericsson iPECS-MG. This is Part 4 from iPECS-MG Training Materials.


iPECS-MG CO Line Feature — Presentation Transcript

  1. CO Line FeaturesBusiness Enabled Communications
  2. Contents• Basic Concept• CO Ring & DID Flow• Outgoing Attributes
  3. Basic Concept
  4. Basic Concept Overview (Incoming CO)  Incoming CO Route Group (max. 72/24)  DID (Direct in Dialing) using Digit Conversion Table  DIL (Direct in Line, Ring Assignment)  DISA (Direct Inward System Access)  CCR (Custom Call Routing)  ICLID (Incoming Call Line IDentification)  Alternative Destination
  5. Basic Concept Overview (Outgoing CO)  Outgoing CO Group (max. 72/24)  CO Group Access code It follows flexible numbering and 8-digit sequence of number (Max. 73/25)  ARS (Alternative Route Selection) Each CO Group access code has 2 ARS and it could be serviced CO access code or CO route group  AND (Automatic Network Dialing)  LCR using Digit Conversion Table According to 9 class, digit converted (max.16-digit )  Alternative Destination
  6. Basic Concept Digit Conversion Usage • LCR for Station – Digit conversion table can be assigned about each station for LCR. • DID for CO Line – Digit conversion table can be assigned about each CO line. – Received Digits from PSTN can be converted to the internal/external Destination – LCR can be supported for transit call. • Dial Digit Process (PGM281-3, Default: Type 3) – Type 1 : Part 2  Part 1 (Authorization/Restriction Conversion/ Analysis) – Type 2 : Part 1  Part 2 (Conversion/ Analysis Authorization/Restriction with Whole digits) – Type 3 : Part 1  Part 2 (Conversion/ Analysis Authorization/Restriction except CO Access code) Dialed Digits Emergency Call Converted Digits (PGM 258) Part 1 Part 2 Digit Restriction Digit Convert Authorization Digit Analysis With Toll Table (PGM 251~2) Table (PGM261) (PGM250) Virtual Dial Tone with Dial Tone Digit Table (PGM240)
  7. Basic Concept Digit Conversion Table • 9 Digit Conversion Table is provided and there are 300 index in a table • Apply Type – Unconditional / Follow Day/Night/Timed / Follow LCR Time • DNT/LCR Time Table Index – Time table index of System Time Table, NOT ASG-STA/CO Time Table Index • Name – DID Name • Apply Option – All / Station / CO line/ Disable • Dialed Digit/Changed Digit : 0~9, *, #, X (X means Mask Digit) PGM 251
  8. Incoming CO Part
  9. CO Ring & DID Flow • DID – Digit Conv.(PGM251) • Normal – Ring Assign(PGM167) – DISA/CCR • ICLID – ALT CO Ring Table(PGM181) • Alternative Dest. – ALT Dest. (PGM169) Related to CAUSE
  10. DID Service DID Service • DID – Service Type : DID – Check Digit Conv. Table • Digit Conversion Table – Unconditional – Follow D/N/T – Follow LCR • Destination – Station (with Delay Ring) – Station Group – CCR / Drop – VMIB – ATD Call – CO Access – Page – Speed – CONF Room
  11. DID Service DID Example CO Line Attribute (PGM 160) • Set CO Service Type to ‘DID’ • Assign Digit Conversion Table index of CO line Digit Conv. Table (PGM 251) • If DID number is ‘3XXX’, it is PGM 251 converted to ‘1XXX’ • DID number is 3500, it is converted to ‘1000’ in Day, to ‘620- Station Group’ in Night, to ‘670001-CCR 1’ inTimed • DID number is 3600, it can be routed to specific station, Hunt Group, or VMIB announcement according to the Day/Time zone.
  12. Normal Service CO ring Assignment • Normal – Service Type : Normal – Check Ring Mode (DNT) – Follow CO Ring Assignment Table • Destination – Station (with Delay Ring) – Station Group – Announcement Table(CCR) – Announcement Table and Drop – DISA Tone – Direct VM Transfer – Networking Number – Company Directory – Digits • Related PGM – CO Ring Assignment (PGM167)
  13. Normal Service DISA/CCR Example CO Line Attribute (PGM 160) • Set CO Service Type to [NORMAL] CO Ring Assignment (PGM 167) PGM 167 • Select Service Type to [Feature] • Select Service Type to [Announcement Table] PGM 259
  14. Normal Service Station Group Example CO Line Attribute (PGM 160) • Set CO Service Type to [NORMAL] CO Ring Assignment (PGM 167) • Select Service Type to [Feature] • Select Service Type to [Station Group] • Enter Hunt Group Number to Feature Code.
  15. CCR Without DISA Previously, DISA is enabled by default when CCR is activated. From Version 1.7, DISA can be enabled or disabled for each CCR digit. In CCR table (PGM 260), there’s a new field called “DISA” and you can set it ON/OFF. PGM 260
  16. CCR Without DISA There can be four cases for CCR without DISA Case Destination DISA [Example] 1 Empty ON 2 Empty OFF 3 Not empty ON 4 Not empty OFF Case 1) If the caller dials ‘1’, system performs “Digit Analysis” immediately and routes the call if the analysis is successful. Case 2) If the caller dials ‘2’, system plays “Invalid” prompt immediately and performs the retry of CCR service. Case 3) If the caller dials ‘3’, system waits for another digit input. – If the caller doesn’t dial any more digit, the call goes to station 1000. – Otherwise, system performs “Digit Analysis” and call-routing. Case 4) If the caller dials ‘4’, system immediately routes the call to station 1000.
  17. CCR Reroute Destination When CCR feature is used, CO call can be rerouted if the destination doesn’t answer or cannot answer the call. In CCR table (PGM 260), there’s a new field called “System Reroute Table Index”. If “System Reroute Table Index” is programmed (1-100), CCR rerouting is performed based on “System Reroute Table” (PGM 244). Otherwise, CCR rerouting follows “Incoming CO Alternative Destination” (PGM 169).
  18. CCR Reroute Destination System Reroute Table (PGM 244) PGM 244 Error Cases Destinations
  19. Practice (Incoming DID) DID with H.323 System A System B MPB1 IP : 10.10.10.1 MPB1 IP : 10.10.10.2 STA 1XXX STA 1XXX If the user seizes CO Group 2 and dials ‘2000’ in System A, make the call routed to station 1000 in System B 1) Assign an incoming/outgoing group for VOIU channel (CO 1~4) :CO Group 2 • CO Line Attribute(PGM160) Service Type : DID Outgoing /Incoming CO Group : Group 2 • CO Line Attribute (PGM 161) Service Mode : H.323 2) H323 Routing Setting • H.323 Routing Table (PGM 360) Digit : Prefix Digit for Outgoing H.323 Call – 2 in system A, 1 in system B Dest IP Addr : IP Address for H.323 Call • H.323 Incoming Attribute (PGM 362) From IP Address : IP address for Incoming H.323 Call Incoming CO Group Number : group 2 3) CO/IP Group access • CO /IP Group access (PGM 150) in Station Number Data Allow group 2 4) Digit conversion Table 2XXX  1XXX
  20. ICLID Service ICLID Routing Calling Party • Incoming call can be routed according to the Calling Party number. CID: 010-9703-2750 1. On System basis, calling party number is checked first (higher priority) 2. On DN basis, calling party number is checked again 1 CLI matched (lower priority, PGM 71 each a station) Rerouted Destination : (1) System Base 3. Outside Number Main Office 2 Networking (2) DN Base DN: 4635 DN: 3635 DN: 2635 Called Party Rerouted Destination Rerouted Destination : 2. Networking : station 1. Internal Station
  21. ICLID Service ICLID Service • ICLID – Compare CLI – Check Ring Mode(DNT) – Alt Ring Table Index from ICLID Table – Follow Alternative Ring Table • Destination – Assign Alt. CO Ring Table. – Station – Station Group – CCR – CCR Drop – DISA Tone • Related PGM – ICLID Table (PGM262) – Alternative Ring Table (PGM181)
  22. ICLID Call Routing Exception All the calls with CLI 031 will be routed to station group 620 Group 620 Caller ID 031 – xxxx – xxxx ICLID Table (PGM 262) Alternative CO Ring Table (PGM 181)
  23. ICLID Call Routing Exception How can a fax call with CLI 031 be routed to fax machine? Fax machine sends a fax data Group 620 Caller ID 031 – xxxx – xxxx Station 2000 ICLID Table should allow for Exceptional cases
  24. ICLID Call Routing Exception 1. Exception table index is programmed in PGM 262 2. ICLID exception table contains the dialed digit for exception. ICLID Table (PGM 262) 1 1. ICLID Exception Matched If the caller gives a call to 2000, 2000 the call goes to station 2000 (FAX). 2. ICLID Exception Un-Matched If the caller calls a station other than 2000, the call goes to group 620. ICLID Exception Table (PGM 267)
  25. ICLID Call Routing Exception ICLID Procedure 1. If exception is disabled, ICLID routing. 2. Otherwise, system waits for dialed digits. ICLID Enabled exception Disabled
  26. ICLID Call Routing Exception DID Procedure ICLID Un-Matched exception Matched 1. If exception is matched, the call follows DID flow. 2. Otherwise, system performs ICLID routing.
  27. Alternative Service Alternative Service Destination • Incoming CO Alternative service – Busy – No answer – Vacant – Transfer No Answer – Recall No Answer – DND – Out Of Service – Error • Outgoing CO Alternative service – Recall No Answer – Transfer No Answer – No Answer
  28. Alternative Service Incoming Alternative Service • Incoming Alternative – Incoming Call can be rerouted to Alternative Destination according to CAUSE • Related PGM – Incoming Alternative Destination (PGM169) • Destination – Disconnect – Attendant – CO Ring Assignment – Alternative Ring Table – Tone – Pilot Hunt – Ring – Transfer Station
  29. Alternative Service Alternative CO Ring Table • Alternative CO Ring Table – System provides additional ring table except CO ring table. – It can be programmed as Alternative Destination, Holiday Destination, ICLI Destination. • Related PGM – Incoming/Outgoing Alternative Destination (PGM169, 173) – Alternative Ring Table (PGM181) PGM 181
  30. OutgoingCO Part
  31. How to seize CO line CO Line/Group/Loop/Private CO • CO Line Access : To access a CO line directly – Dial {CO Line Access} feature code and line number(e.g. 88+001). (CO Line Access -PGM113-41) – Press [CO Line] flexible button (Button Program, [PGM] + Flex button + 1 + 88XXX) • CO Group Access : To access a CO Group – Dial {CO Group Access} Code (e.g. 9, 801). (CO Group Access -PGM114) • Loop CO Access : To access a CO Group based on Station CO Group Access Authority – Dial {Loop key} feature code (e.g. 684). (Loop Key -PGM113-90) – Press [Loop] flexible button (Button Program, [PGM] + Flex button + 1 + 684) • Private CO Group Access (MG 2.0) – Dial Private CO Group access code. (PGM 136)
  32. Outgoing Attributes CO Group Access Code • Each CO Group Access Code allows user to access the CO group using different codes and different options. • Attributes – CO Line Choice : Round/Last/First PGM 180 – Outgoing CO Gr. : CO Group no Not assigned (Loop CO Group code) – AND Digit : Automatic Network Dialing It can be sent after seizing the CO line – ARS Service : ON/OFF – ARS Digit 1/2 ARS CO Group Access code can be assigned for ARS Service – ARS Usage : Use original/converted digit after seizing ARS CO Group.
  33. Outgoing Attributes Private CO Group(MG2.0) • Each Station has his own Private CO Group access code. (Max 2 Private Group) • Attributes – Private CO Usage : Off/Private CO only/ Private CO, Normal Private CO Only : All Private CO Line are busy, system provide Busy Tone Private CO, Normal : All Private CO Line are busy, Private CO Group Access code will be operated as normal CO Group Access Code. – CO Group Access Code : CO Group Access Code to seize Private CO Group. It should be one of CO Group Access Code (PGM114) – CO Line 1~5 : 5 CO Line can be assigned as Private CO line. PGM 136
  34. Outgoing Attributes Sending Calling Party Number (based on CO line, PGM170) 1) Sending Caller Number (PGM 170-2) : ON 2-1)Representative CLI (based on CO Line)  CLI : Representative CLI • Representative CLI Usage(PGM170-11) : ON • Representative CLI (PGM170-12) : assign CLI 2-2) CLI Type – Normal  CLI : Own Code + DN Number • CLI Type (PGM 170-14) : Normal • Own Code (PGM170-13) :
  35. Outgoing Attributes Sending Calling Party Number(based on DN, PGM135) 2-3) CLI Type – Long CLI 1/2/3  CLI : Long CLI 1/2/3 on DN Attributes • CLI Type (PGM 170-14) : Long CLI 1/2/3 • Long CLI 1/2/3 (PGM135 -10/11/12)
  36. Outgoing Attributes Additional ISDN attributes (based on CO line, PGM170) Following attributes can be programmed • Screening indicator : User-provided, Not screened/User-provided, verified and passed • Calling Type : Unknown/International/National/Subscriber/Not used • Calling Numbering Plan Identification : Unknown/ISDN/Data/Telex/National/Private • Called Numbering Plan Identification : Unknown/ISDN/Data/Telex/National/Private • Bearer Capability : Speech/Unrestricted Digital/Restricted Digital/3.1Khz/7Khz/Video • Line Type : A-raw/U-raw • Sending Complete IE : On/Off PGM 170
  37. Outgoing Attributes Inter Digit Timer • After Inter Digit Timer, the voice path is automatically connected. • This timer apply to LCO lines (not digital CO lines). • ipLDK : fixed time (2~5 sec) 1 2 3 4 1st Digit 2nd Digit 3rd Digit 4th Digit 2 sec • iPECS-MG : flexible time 1 2 3 4 PGM 174 1st Digit 2nd Digit 3rd Digit 4th Digit 6 sec
  38. Outgoing Attributes DTMF Sending • When making outgoing CO calls, the time interval to send DTMF tones of each digit can be adjusted. • This feature is useful for the Speed Dial or Redial feature 1 2 3 4 1st Digit 2nd Digit 3rd Digit 4th Digit 500 msec 200 msec 200 msec 200 msec PGM 175
  39. OtherFeatures
  40. Outgoing Attribute LCR • Digit conversion table can be assigned about each station for LCR. • Attributes – Apply Type : Unconditional / Follow Day/Night/Timed / Follow LCR Time – DNT/LCR Time Table Index : System Time Table Index to apply LCR (in case of Follow DNT/LCR) – Apply Option : All / Station /CO Line /Disable (to apply LCR) – Dialed Digit : Digits to dial, 0~#, X(mask digit) – Changed Digit : Digit to change for LCR • Example, – User use ‘9’ to seize the CO line, Day : CO Group 1, Night: CO Group 2, Timed: CO Group 3 PGM 251 – User use ‘9’ to seize the CO line, CO Gr.1 for Local Call(Prefix 0), CO Gr.2 for Long call (Prefix 00)
  41. COS (Class Of Service) Class of Service (COS) – based on STA, CO(Transit Call) Class Of Service Restriction Remark COS 0 Always Restrict STA (PGM137), CO (PGM177) COS 1 Always Allow STA (PGM137), CO (PGM177) COS 2 ~ COS 15 Follow Toll Restriction Table STA (PGM137), CO (PGM177) • Dial Digit Process (PGM281-3, Default: Type 3) – Type 1 : Part 2  Part 1 (Authorization/Restriction Conversion/ Analysis) – Type 2 : Part 1  Part 2 (Conversion/ Analysis Authorization/Restriction with Whole digits) – Type 3 : Part 1  Part 2 (Conversion/ Analysis Authorization/Restriction except CO Access code) Dialed Digits Emergency Call Converted Digits (PGM 258) Part 1 Part 2 Digit Restriction Digit Convert Authorization (PGM 251~2) Digit Analysis Table (PGM261) With Toll Table (PGM250) Virtual Dial Tone with Dial Tone Digit Table (PGM240)
  42. Authorization Code Authorization Code PGM 261 • “Authorization Code” means Extension Number + Password. • Authorization Code Usage (PGM132-9) – Each Station (DN) has the option about Authorization Usage – CO Access : When a user seize the CO line, Authorization code can be required – Authorization Table : When dialed digits is matched with Authorization Code Table – CO Access, Authorization Table : CO Access or Authorization Table • Authorization Code Table (PGM261) – There are 100 entry in a table. – Code can be assigned as CO access code and prefix code to require the authorization code Dialed Digits Emergency Call Converted Digits (PGM 258) Part 1 Part 2 Digit Restriction Digit Convert Authorization Digit Analysis With Toll Table (PGM 251~2) Table (PGM261) (PGM250) Virtual Dial Tone with Dial Tone Digit Table (PGM240)
  43. Emergency Service Emergency Service User can make Emergency call with Emergency Table PGM 258 There are 50 entry can be programmed. (PGM258)- Dialed Digit : Emergency Code- Changed Digit : Whole digits to make emergency call Forced CO Occupation for Emergency Service  According to Tenant Attribute [Emergency CO Usage], whenever user can make Emergency Call with Outgoing CO line. If all of CO line is Busy, pre-programmed CO line will be selected and can be used forcibly.  Emergency Alerting Service. One of busy CO line in Pre-programmed CO group, will be selected, – Emergency CO Usage – PGM281-9 and previous call will be released forcibly. – Emergency Forced Service – PGM180-5 And then CO line will be used for Emergency Call ! Any Time, any user can make Emergency Call !! All CO Line Busy
  44. CDR CO Call Duration Restriction – Time Restriction • CDR can be set based on Station – Ver 1.0 ~1.7 (PGM134-F4) : ON/OFF (A Restriction Table can be provided in each tenant) – Ver 2.0 (PGM121-F14) : 1-30 (30 Restriction Table can be provided in a system)
  45. CO Call Duration Restriction Restriction & Service • Call Duration Restriction Table (PGM121-F14, based on Station)-Reference Table Number Reference Call Duration Restriction Table • Restriction – Call is restricted according to call type and call type can be is defined. 1.Normal CO Line – Incoming Call / Normal Outgoing Call / Local / Long / International / Mobile Call. 2.Dedicated Line – CO Line Access Mode (PGM162) • Service after Restriction time (with Call Type) 1.Single Tone & Continue Conversation 2.Repeat Tone & Continue Conversation 3.Warning Tone &Disconnect • Timer (with Call Type) 1.Tone Repeat Interval Time – This is used when Service is set to Repeat Tone. 2.Warning Tone Service Time before Line Disconnection– This is used when Service is Disconnect Conversation
  46. CO Call Duration Restriction Restriction & Service PGM 284~5 Restriction Time
  47. CO Call Duration Restriction Local / Long / Int. / Mobile Call Prefix Table • Local Call Prefix Table – If a dialed number is matched with this table, the call type is set to local call. PGM 256, 257, 258, 259 – Max 50. prefix code is provided about each tenant. – a prefix code is max 4 digits. • Long Call Prefix Table – If a dialed number is matched with this table, the call type is set to long call. – Max 50. prefix code is provided about each tenant. – a prefix code is max 4 digits. • International Call Prefix Table – If a dialed number is matched with this table, the call type is set to International call. – Max 50. prefix code is provided about each tenant. – a prefix code is max 4 digits. • Mobile Call Prefix Table – If a dialed number is matched with this table, the call type is set to Mobile call. – Max 50. prefix code is provided about each tenant. – a prefix code is max 4 digits.
  48. CO to CO service CO-to-CO • Direct Transit service CO COS (PGM 177) CO to CO Call Attributes (PGM 179) • DISA CO Access service Normal/DISA CO Attribute (PGM 168)
  49. ISDN BRI Clock Control BRIB Clock Port Selection  iPECS-MG can use the clock from BRIB as main system clock when select the ports on BRIB to use clock. PGM 300 PGM 301 – BRIB should be configured in PGM 301. – NOT USE for All BRIB ports in PGM 300 = No Priority in PGM 301

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About Nikola Stojanoski

System Administrator and Developer. Giving back to the community by blogging about my problems, solutions and practical howto's.
  • Saif Alyarabi

    how can be programmed pri ( isdn ) for ipecs-mg (( cli ))

  • Saif Alyarabi

    Sir,
    kindly send programming for PRI ( ISDN ) for ipecs-mg telphone system
    thank you very much
    Sender
    Saif Yarabi
    Oman Muscat

  • masuod

    Dear sir,
    We need help about this.How to configure CO to CO Program of the LG-Ericsson iPLDK 300 syatem. we are requested to you ,please send the easy document .